Frequently Asked Questions

An IBC (Intermediate Bulk Container) tote is a reusable industrial container designed for storing and transporting bulk liquids and granulated materials. Standard IBCs hold 275-330 gallons and consist of a plastic inner bottle (typically HDPE), a protective galvanized steel cage, and a pallet base. They are cube-shaped for efficient storage and can be moved with standard forklifts or pallet jacks.

We offer standard 275 gallon (1,041 liters), 330 gallon (1,249 liters), and 350 gallon (1,325 liters) IBC containers. We also carry specialty sizes including 180 gallon slim units and 550 gallon large capacity models. Stainless steel IBCs are available in various custom sizes. Contact us for specialty size requirements.

Yes, we offer both new and quality-inspected used IBC containers. New containers come with full manufacturer warranty and are ideal for food-grade applications. Used containers are thoroughly cleaned, inspected, and pressure tested before sale. We also offer "rebottled" IBCs which have a new bottle in a reconditioned cage—offering a great balance of quality and value.

The typical lifespan of a composite IBC (HDPE bottle with steel cage) is 3-5 years for the bottle portion, though this varies based on usage, contents stored, and environmental conditions. The steel cage and pallet can last much longer with proper care. Stainless steel IBCs can last 20+ years. UN/DOT certified containers have specific reuse timelines based on their certification date.

Yes, most composite IBCs are designed to be stacked two high when filled. The steel cage provides structural support for stacking. However, you should never stack more than two filled IBCs, and empty containers should be stored properly to prevent damage. Always follow manufacturer guidelines for your specific container type.

Food grade IBCs are made from FDA-approved virgin HDPE materials and have never contained non-food products. They meet FDA 21 CFR requirements for food contact and are suitable for storing food ingredients, beverages, and pharmaceutical products. Non-food grade IBCs may have previously contained chemicals or industrial products and are appropriate for general industrial use, water storage (non-potable), and chemical applications.

We offer several valve options: 2" Ball Valve - the standard option, provides good flow and easy operation; 3" Ball Valve - for higher flow rates and viscous materials; 2" Butterfly Valve - offers better flow control and quick shutoff; Camlock Fittings - provide quick-connect capability for hose attachments. We also offer NPT threaded adapters, sanitary fittings, and custom valve configurations.

Most IBC bottles are made from HDPE (High-Density Polyethylene), which offers excellent chemical resistance, durability, and food-safety compliance. Premium IBCs may use UHMWPE or cross-linked polyethylene for enhanced chemical resistance. Stainless steel IBCs (304 or 316L grade) are available for pharmaceutical applications, extreme temperatures, or corrosive chemicals.

Yes, we offer various customization options including: different valve configurations, additional fittings or ports, custom labeling and branding, specialty coatings (antistatic, UV-resistant), heating jackets or insulation, level indicators, and mixing systems. Contact us to discuss your specific requirements.

UN/DOT certification indicates the container meets international (UN) and US Department of Transportation standards for transporting hazardous materials. These containers undergo rigorous testing for drop resistance, stacking strength, and chemical compatibility. The certification is marked on the container with a code indicating the performance level, date of manufacture, and approved contents.

The main difference is capacity—330 gallon IBCs hold about 20% more liquid. Both have the same 48" x 40" footprint, but the 330 gallon is taller (53" vs 46"). The 330 gallon weighs more when full (~2,900 lbs vs ~2,400 lbs). Choose 330 gallon when you need maximum capacity per unit; choose 275 gallon for easier handling or height-restricted spaces.

Yes, we purchase used IBC containers in any condition throughout the United States. We buy single units to full truckloads. Contact us with details about your containers (quantity, previous contents, condition, and location) for a quote. We offer free pickup for quantities of 20 or more containers.

We offer a comprehensive triple-wash cleaning process that includes: 1) High-pressure pre-rinse to remove bulk residue, 2) Hot caustic wash with specialized detergents, 3) Sanitizing rinse with approved sanitizers. We can also provide steam cleaning, pressure testing, valve replacement, gasket replacement, and full reconditioning services. All cleaning meets FDA and industry standards.

Yes, we offer complete pickup and delivery services nationwide. Options include: Full Truckload (FTL) - most economical for large orders (48-54 IBCs); Less Than Truckload (LTL) - for smaller quantities; Local Delivery - for Philadelphia area customers; Expedited Shipping - for urgent needs. We provide tracking on all shipments.

Yes, we provide comprehensive IBC recycling services. We properly disassemble and process all components: HDPE bottles are granulated for plastic recycling, steel cages are sent to metal recyclers, wooden pallets are recycled or composted, plastic pallets are recycled. Certificates of recycling are available upon request for your environmental compliance records.

Yes, many damaged IBCs can be reconditioned. Services include: bottle replacement (rebottling), cage repair or replacement, pallet repair or replacement, valve replacement, gasket replacement, and cleaning. Not all containers are economically repairable—we'll assess your containers and provide honest recommendations.

There is no minimum order quantity—we can supply single units or truckload quantities. However, volume discounts are available for larger orders: 5-9 units (5% off), 10-24 units (10% off), 25-49 units (15% off), 50+ units (20-30% off). Full truckload orders receive the best per-unit pricing plus lower shipping costs.

Getting a quote is easy: 1) Fill out our online contact form, 2) Email us at info@ibc-accessories.com, or 3) Call during business hours. For the most accurate quote, please include: quantity needed, type (new/used/reconditioned), grade requirements (food/chemical/general), desired specifications, and delivery location (city and state).

We accept: Major credit cards (Visa, MasterCard, American Express), ACH bank transfers, Wire transfers, Company checks (orders ship after clearing), Cash (for local pickup). Net 30 payment terms are available for qualified business customers with approved credit applications.

Delivery times vary based on your location, order size, and shipping method: Local (Philadelphia area) - 1-3 business days; East Coast - 2-4 business days; Midwest - 3-5 business days; West Coast - 5-7 business days. Expedited shipping is available for urgent orders. Full truckload orders may have different timelines.

Currently, we focus on serving customers within the United States, including Alaska and Hawaii. For international inquiries, please contact us to discuss options. We may be able to arrange international shipping for large orders.

We offer a 30-day return policy on most products. Items must be unused, in original condition, and returned in proper packaging. Custom orders and specially modified containers are non-returnable. Shipping costs for returns are the customer's responsibility unless the return is due to our error. Contact us within 30 days of delivery to initiate a return.

Store IBCs in a clean, dry area away from direct sunlight (UV can degrade HDPE over time). Maintain temperature between 32°F and 120°F. Stack no more than 2 high when filled. Keep away from open flames and heat sources. Ensure adequate ventilation if storing chemicals. Empty IBCs should be stored with valve closed and cap in place.

For basic cleaning: 1) Drain completely, 2) Rinse with appropriate solvent for previous contents, 3) Wash with hot water and mild detergent, 4) Rinse thoroughly, 5) Allow to dry completely. For food-grade cleaning, use FDA-approved sanitizers. For professional cleaning or difficult residues, use our cleaning services. Never use abrasive tools that could scratch the interior.

HDPE IBCs are compatible with most water-based liquids, mild acids and bases, alcohols, most food products, and many industrial chemicals. They are NOT suitable for strong oxidizers, concentrated acids, or aggressive solvents. Always check chemical compatibility charts before storing new substances. Stainless steel IBCs offer broader chemical compatibility.

Weight depends on size and contents: 275 gallon with water - approximately 2,400 lbs (1,090 kg); 330 gallon with water - approximately 2,900 lbs (1,315 kg). Contents denser than water will weigh more. Always verify your handling equipment can safely manage the loaded weight.

Yes, transporting hazardous materials requires UN/DOT certified containers and compliance with DOT regulations (49 CFR). Requirements include: proper container certification, correct labeling and placards, shipping papers, driver training, and emergency response information. Non-hazardous materials have fewer restrictions but still require proper securing and transport practices.